I'm at high risk for COVID complications and do not want someone in my home right now. What are my options?

While the technicians installing meters are taking every safety precaution regarding COVID-19, including logging their temperatures each morning, wearing masks and sanitizing, and maintaining a strict 6-foot social distance, we understand that some customers will not feel safe with the technician coming into their home during this pandemic.  If you don’t feel safe, please call HydroCorp at 1-844-493-7641. They will put you on a list to delay your meter change until late spring or early summer.

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1. I thought Monona already had smart meters. Why do i need a new meter?
2. Where is my water meter?
3. How will the new meters detect leaks in my plumbing system?
4. What is a cross connection inspection, and why does this need to be done when my new meter is installed?
5. I'm at high risk for COVID complications and do not want someone in my home right now. What are my options?
6. How can I verify that the person at my door is a HydroCorp employee?
7. How much will the new meter cost?
8. Crews were at my house and exposed a pipe on my property. Is that part of this project?