Employee Assistance Program

When difficulties arise, finding effective help for yourself or your family becomes crucial. Knowing where to turn or how to get started may be the first obstacle. For this reason, the City of Monona has established an Employee Assistance Program (EAP) through Family Service Madison to assist employees and their families in finding help for problems they may be dealing with.  This program can be the first step in helping you get the help you need, and this early intervention may prevent issues from worsening. Your EAP benefit provides you with up to five short-term counseling sessions per year, per presenting issue. Your EAP can assist with many personal, family, and/or job related stressors and challenges including:

  • mental health challenges
  • financial problems
  • marital/relationship challenges
  • elder care issues
  • substance abuse issues
  • depression/anxiety
  • stress
  • balancing family and work
  • grief/loss
  • domestic violence
  • workplace conflicts and interpersonal relationships at work
  • locating community resources

To access these services, call Family Service Madison at (608) 316-1171 or 1-866-968-7327 (Your EAP). When you wish to schedule an in-person appointment, the   goal is to be able to offer you an appointment within 72 business hours, and evening appointments are available to accommodate your work schedules. Many issues can be resolved in short-term counseling through your EAP benefit. By calling, you can schedule an appointment to see a counselor or receive information on other resources. 

The City of Monona's EAP is available to all employees and their immediate families. All communications between an employee and EAP personnel are confidential. No identifying or confidential information from the EAP assessment will be made known to the City of Monona. This benefit is paid for by the City, so calling the EAP is free. 

Family Service Madison, Inc.
128 East Olin Avenue
Madison,  WI 53713
Direct Number: 608-316-1171 
1-866-968-7327 (Your EAP)
Greg Chism, EAP Director
FSM reception number 608-252-1320

In addition to counseling services, your EAP also provides:

  • Legal Consultation (see below)
  • Financial Consultation (see below)
  • Access to a specialized website https://fei.mylifeexpert.com  (enter username "fsmeap") with newsletters, webinars, personal assessments, resource locators, discounts from market place, and much more.    

EAP Legal & Financial Services

FSM Legal Financial flier May22