Salt use, both from water softeners and from de-icing in the winter leads to long term damage to both fresh water and drinking water. Monona residents and businesses can help prevent chlorides from reaching our water resources by educating themselves and the contractors they hire to perform de-icing tasks as well as water softener adjustments or replacements. Please visit WI Salt Wise for more information.
Water Meter Replacements in 2021
The City of Monona is replacing all residential water meters with new smart meters in 2021. The meter replacements will begin in January, and all meters are expected to be replaced by mid-June 2021. Read more...
Monona's water is supplied from three wells located throughout the city. Water utility employees take weekly water samples, check all pumps and boosters, flush and repair hydrants, install and repair water meters, repair well houses and repair all water main breaks.
The curb stop/box is the property of the water utility and may only be turned on/off by an authorized employee of the water utility. Plumbers may turn the water on to test their work but must leave the water turned off upon completion of the work. Please call 222-2525 to request that a curb stop/box be turned on/off. A construction meter is required for all water use.
A 48-hour notice is required to schedule an appointment to have a curb stop/box turned on/off.
Water Lateral Insurance
Monona Water Utility customers have reported receiving mailings selling water lateral insurance. These are private companies selling a type of insurance, and they are not affiliated in any way with the City of Monona. The City suggests that you refer to your homeowner's insurance policy before purchasing this type of insurance.
Do Your Part to Reduce Sanitary Utility Collection System Costs
There are ways you can help to protect our public collection systems, but the best way is ...
Do Not Flush It
Never flush anything down your toilets except toilet paper and human waste. Even items that are marketed as "flushable" have the potential to clog in the collection systems and cause back-ups. Read more.